NewAdd Contact Channels like WhatsApp, Messenger, Telegram and others.See what's new →

How to add a WhatsApp button to your website

Put a WhatsApp button next to your AI assistant so visitors choose the channel they already use — one setting, no code.

2 min readUpdated 2026-09-02

Two billion people already have WhatsApp open all day. A WhatsApp button on your site meets them in the app they trust — and inside Chaaty it lives alongside your AI assistant, so visitors pick: instant AI answers, or a direct line to you.

Add your number

In your dashboard, open Contact channels and switch on WhatsApp with your business number:

Contact channels with WhatsApp enabled
Messenger, Telegram and phone live on the same screen

Use the full international format (+1 951 555 0142). If you have a WhatsApp Business account, use that number — it's the one customers can message.

Short on time? Create your free assistant and it does the setup below for you — no card needed.

What visitors see

The widget shows your channels at the top of the chat. One tap opens WhatsApp with your number ready to message:

The widget showing WhatsApp, Messenger and call buttons
Channels sit above the conversation, not instead of it

No code, no separate WhatsApp plugin, and it works on desktop (WhatsApp Web) and mobile (the app) automatically.

Why pair it with the assistant

A bare WhatsApp button sends every question to your phone. Paired with the assistant, the routine 80% — prices, hours, coverage — gets answered instantly by AI, and WhatsApp carries the conversations that genuinely need you. You get fewer interruptions and the customer still always has a human path.

Put an AI assistant on your site today

Chaaty reads your website and builds a working assistant in about a minute. Free plan, no credit card.

Build my assistant free